Case Study · Case Studies

Phipps: Cameras, Cabling and Wi-Fi Across 200+ Affordable Housing Properties

Working alongside Phipps’ internal IT team, Solved IT has installed 100+ cameras, run several hundred cables and built out 10+ property manager offices across 200+ affordable housing properties.
Published October 19, 2026
New network room at a Phipps property: overhead cable trays and racks with dressed blue cabling, installed by Solved IT
Phipps logo
Phipps · New York City

Phipps is the nation’s oldest and New York City’s largest not-for-profit organization devoted to affordable housing and resident services. Founded as Phipps Houses in 1905, it has more than 500 properties and is home to more than 33,500 residents across the Bronx, Brooklyn, Manhattan and Queens, with community programs for residents and their neighbors.

5.0
Rated 5 out of 5
200+
properties

Phipps buildings where we’ve provided cameras, cabling or Wi-Fi

100+
cameras

Security cameras installed across Phipps properties

100s
of cables

Several hundred cable runs for offices, cameras and Wi-Fi

10+
offices

Property manager offices built out

THE CHALLENGE

With more than 500 properties across four boroughs, Phipps’ internal IT department needed a field partner who could take on the physical layer at scale: security cameras, structured cabling, Wi-Fi and new property manager offices. They also needed someone who could get to a building quickly when a network went down or a cable or Wi-Fi problem was keeping staff from working.

WHAT SOLVED IT DID

Working alongside Phipps’ IT team
We partner directly with Phipps’ internal IT department. Their team sets the priorities and standards, and we handle the on-site installs, so their staff can stay focused on everything else.

Video surveillance across the portfolio
We’ve installed more than 100 security cameras across Phipps properties, giving building staff better visibility of entrances, hallways and common areas.

Structured cabling
We’ve run several hundred cables for offices, cameras and Wi-Fi, neatly dressed and terminated in each building’s network racks.

Property manager office build-outs
We’ve built out more than 10 property manager offices, with the cabling, network and Wi-Fi each office needs on day one.

Troubleshooting when something breaks
When a property has a network outage or a cabling or Wi-Fi connectivity problem, we troubleshoot on site and get it working again.

Neatly dressed patch cables in a network rack at a Phipps property
Security camera monitoring wall at a Phipps property (camera feeds blurred for resident privacy)
Ceiling-mounted Wi-Fi access point in a hallway at a Phipps property
Wall-mounted displays in a Phipps property manager office build-out

The Results

The Technology Behind This Engagement

Video Surveillance
Structured Cabling
Business Wi-Fi
Office Build-Outs
Network Troubleshooting
In-House IT Partnership

Have an In-House IT Team? Let’s Work Together.

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