Managed IT · Cybersecurity · Infrastructure

One Partner. Every Technology Need. Completely Solved.

Solved IT runs, secures and builds the technology inside your walls for businesses across NYC, NJ & CT — managed IT and cybersecurity, cameras and access control, structured cabling and Wi-Fi — with one accountable local team and flat-rate managed IT starting at $149 per user.

★★★★★ Rated 5.0 on Google · Local team since 2013 · Under 1-hour response

Sample Solved IT monthly executive summary with IT health score, ticket trends, security, service levels, action items and device health
Sample Solved IT helpdesk dashboard showing an 11-minute average response and 2 hr 51 min average resolution

< 1 hr

Critical response

5.0 ★

Google rating

Since 2013

Serving NYC, NJ & CT

5.0 ★

Rated on Google and Yelp

10 services

One accountable team

< 1 hr

Response for critical issues

Trusted by businesses across New York City

Cogency Global logo
Grant Thornton logo
Media.Monks logo
National Committee on U.S.-China Relations logo
Onward Search logo
Phipps Houses logo

One Team, All Under One Roof

Build It. Secure It. Run It.

Three disciplines, one accountable team — so nothing falls between vendors.

01

Build It

Structured cabling, Wi-Fi and full office build-outs — designed and installed to perform from day one.

Cabling · Wi-Fi · Office build-outs

02

Secure It

Video surveillance, access control, intercoms and vape sensors — protecting your space like your network.

Cameras · Access control · Intercoms · Sensors

03

Run It

Flat-rate managed IT, cybersecurity, cloud and IT strategy — no gaps and no surprise invoices.

Managed IT · Cybersecurity · Cloud · Strategy

What We Do

Everything Inside Your Walls, Handled.

Our most-requested services — each backed by the same local team.

Most popular

solvedit icon monitoring 1

Managed IT Services

Unlimited helpdesk, 24/7 monitoring, cybersecurity and quarterly strategy — one local team, one predictable monthly price.

From $149

per user, per month

Cybersecurity & Compliance

Threat monitoring, email security, training and HIPAA, SOC 2 and CMMC support.

Structured Cabling

Cat6, Cat6A and fiber — designed, installed, tested and certified.

Business Wi-Fi

Survey-driven Wi-Fi 7 on Cisco, Meraki or UniFi, validated after install.

Video Surveillance

HD and 4K camera systems on their own secure network, viewable from your phone.

Access Control & Intercoms

Card and mobile entry, video intercoms and a log of every door.

Recent Projects

Real Projects, Real Results.

Two Manhattan offices, two very different problems — both solved by one team.

Wi-Fi 7 · Cat6A Cabling

Cogency Global

22 Wi-Fi 7 access points on brand-new Cat6A cabling — dead zones gone in about a week.

Full Office Build-Out

Ethic

A 65,000 sq ft, two-floor office taken from empty floor to move-in ready in about three weeks.

Sound Familiar?

We’ve Handled This Before. Many Times.

Whatever you’re walking into, we’ve been called in for it. We work with healthcare, legal, financial, real estate, manufacturing, nonprofit and more.

Walking Into a Breach

We contain the threat, assess the damage, restore what’s affected and lock it down so it doesn’t happen again.

Moving Into a New Office

Cabling, network, Wi-Fi, phones and security for the whole move — ready the day you open.

Inheriting a Bad Provider

Slow tickets and surprises? We assess everything, fix what was neglected and take over cleanly.

Facing a Compliance Deadline

HIPAA, SOC 2, FINRA or cyber-insurance renewal — we map the gaps and close them fast.

Compare Your Options

One Partner vs. Juggling Vendors

Separate vendorsIT, cabling, cameras and doors
Single-service providerGreat at one thing
RecommendedSolved ITOne team for all of it
Accountability
Separate vendorsFinger-pointing between vendors
Single-service providerCovers one layer
Solved ITOne team for IT, security and infrastructure
Coordination
Separate vendorsYou manage every vendor
Single-service providerYou manage the rest
Solved ITWe coordinate everything
Security
Separate vendorsGaps between systems
Single-service providerOnly their piece
Solved ITNetwork, cameras and doors secured together
Billing
Separate vendorsMultiple invoices
Single-service providerPlus your other vendors
Solved ITOne partner, clear pricing
Support
Separate vendorsWho do I call?
Single-service providerDepends on the issue
Solved ITOne number, one local team

Pricing

Managed IT at One Flat Rate

From $149

per user, per month. Three flat-rate plans: Core starting at $149, Shield at $249 and Command at $349, covering support, monitoring, security and strategy. Cabling, Wi-Fi and security projects are quoted at a fixed price after a free site survey. See what’s included →

Estimate Your Monthly Cost

Coverage level
Estimated starting cost
$6,225 /mo
$249 per user$74,700 per year
150+ users? Ask about volume pricing.
    Flat per-user pricing, confirmed after a free assessment. 5-user monthly minimum. Works with Microsoft 365 or Google Workspace. One-time onboarding is quoted separately. Included on-site support covers plan-covered issues during business hours; projects, new hardware and after-hours work are billed separately. Have in-house IT? Ask about co-managed support.

    Meet Your Team

    Real People Who’ll Know Your Business

    No offshore call center. You work with a local team — led by our founder and backed by a CISSP-certified CISO, a Lead CMMC Certified Assessor and a BICSI RCDD infrastructure designer.

    Philip Buchanan Sr.

    Founder & CEO

    Diosvany Pallet

    CISO

    Edwin Mejia

    Servicedesk Manager

    Jeremin Gil

    Client Success Manager

    CISSP
    RCDD Badge 600x600 (1)
    LCCA Cert Badge
    Kisspng microsoft certified partner microsoft part

    How It Works

    Getting Started Takes Three Steps.

    1

    Free assessment

    We review your IT, security and infrastructure and listen to what you need.

    2

    Clear proposal

    You get a written plan and quote — flat-rate for managed IT, fixed-price for projects.

    3

    Build, secure & run

    We deliver the work and stay on as your one accountable technology partner.

    Client Reviews

    What Our Clients Actually Say.

    ★★★★★

    “I had a Wi-Fi network installed by professionals that never worked well… the system they installed is amazing — the best signal strength, speed and reliability I’ve ever had.”

    Robert H. — Morgan Stanley

    ★★★★★

    “We had 9 cameras installed at our school with no problems at all — we were so satisfied we installed 2 more, and are considering another 2.”

    Lisandro S. — Academy of the City Charter School

    ★★★★★

    “Phil and his team were exceptional, taking ownership of vendor management, receiving and installing equipment, circuit turn-ups and patch management. Consummate professionals and reasonably priced.”

    Stef B. — Legal Services for New York

    Serving Businesses Across the Tri-State Area

    Local teams and on-site technicians in New York City, New Jersey and Connecticut.

    New York City

    Manhattan, Brooklyn, Queens and the Bronx.

    New Jersey

    Bergen, Essex, Hudson, Middlesex and Morris counties.

    Connecticut

    Fairfield, Hartford and New Haven counties.

    FAQ

    Questions We Hear Every Week

    Can’t find your answer? Talk to a real person on our local team — no call center, no ticket maze.

    Solved IT is a New York-based technology partner for small and mid-sized businesses in NYC, NJ and CT. We run your IT (managed IT, cybersecurity, cloud and IT strategy), secure your space (cameras, access control, intercoms and vape sensors) and build your infrastructure (structured cabling, Wi-Fi and office build-outs) — with one accountable team.

    Managed IT is a flat rate per user, per month: Core starts at $149, Shield at $249 and Command at $349, depending on the coverage you need (5-user minimum). Projects like cabling, Wi-Fi and cameras are quoted at a fixed price after a free site survey.

    New York City, New Jersey and Connecticut, with on-site technicians across all three.

    Critical issues get a response in under an hour. Every request is tracked against a response-time target in our helpdesk.

    Yes. With co-managed IT, we fill the gaps — 24/7 monitoring, security, projects or extra hands — while your team stays in charge.

    Contact Us

    Whatever You’re Building, Securing, or Running — Let’s Talk.

    Tell us about your project, your space or your day-to-day IT. We’ll review where you stand and give you a clear plan — no obligation, no sales pressure.

    • Managed IT and physical security
    • Flat-rate pricing — no surprise invoices
    • HIPAA & compliance-ready
    • Infrastructure and cabling experts
    • Under 1-hour response time
    • Local team. Real accountability.

    What happens next?

    1

    We book a 20-minute call

    At a time that works for you.

    2

    We assess your setup

    And pinpoint the gaps that matter.

    3

    You get a clear plan

    Written, priced and no strings attached.

    Schedule a Free Consultation

    ★★★★★  Rated 5.0 on Google · Under 1-hour response · Local NYC team

    or pick a time now