Run It

Run It — Technology That Just Works, Every Day.

Fully managed and co-managed IT, strategic advisory and cloud — proactive support that keeps your business running across NYC, NJ & CT.

★★★★★ Rated 5.0 on Google & Yelp · Flat-rate, starting at $149 per user · Under 1-hour response

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Sample Solved IT helpdesk dashboard showing an 11-minute average response and 2 hr 51 min average resolution

Flat-rate

No surprise invoices

5.0 ★

Google rating

Since 2013

Serving NYC, NJ & CT

24/7

Monitoring & US-based helpdesk

< 1 hr

Response for critical issues

5.0 ★

Rated on Google

Why Solved IT

Everything We Run — Under One Roof.

Day-to-day IT shouldn’t be a fire drill. We monitor, maintain and support your entire environment — endpoints, servers, network and cloud — so issues are caught and fixed before they reach your team.

Proactive, Not Reactive

24/7 monitoring catches issues before your team ever notices them.

Flat-Rate & Predictable

One monthly price with no per-incident charges.

A Roadmap, Not Quick Fixes

Strategic guidance and a long-term plan that scales with you.

One Number to Call

One accountable partner for your whole environment.

What We Run

Managed IT, Strategy and Cloud — Handled.

Support, strategy and cloud from one accountable partner. Each service has a downloadable service overview with scope and pricing.

Most requested

solvedit icon monitoring 1

Managed & Co-Managed IT

Full-service IT management or a collaborative extension of your internal team — monitoring, helpdesk and proactive support starting at $149 per user, per month.

From $149

per user, per month

IT Strategy & Advisory

A technology roadmap aligned to your business goals and compliance obligations.

Cloud Migration & Management

Microsoft 365, Azure and hybrid environments — planned, migrated and managed.

Cybersecurity & Compliance

Security built into your managed plan, not bolted on.

Business Wi-Fi

Managed Wi-Fi that holds up under real load.

Office Build-Outs

New space? We set up IT so you’re productive on day one.

Case Study

Support You Never Have to Chase.

Clients tell us the difference is reliability. We call when we say we’ll call, show up on time and follow through after the work is done. One client heard from us twice in the first 30 days after install — just to confirm everything was running perfectly.

See more case studies →

Included in managed IT

  • 24/7 monitoring
  • Unlimited helpdesk
  • Patching & updates
  • Security management
  • Quarterly reviews

Platforms we manage

  • Microsoft 365
  • Azure
  • Google Workspace
  • Windows & macOS
  • Hybrid networks

How It Works

Getting Started Takes Three Steps.

1

Free assessment

We review where you stand today and listen to what you need.

2

Clear plan & quote

You get a written, prioritized plan — flat-rate for managed IT, fixed-price for projects.

3

Fix, run & improve

We deliver the work and stay on as your one accountable technology partner.

Client Reviews

What Our Clients Actually Say.

★★★★★

“They do what they say they will do without any surprises. They call when they say they will call, show up on time, and really back up their services.”

Robert H. — Morgan Stanley

★★★★★

“Able, professional, and courteous. They walked me through the entire process from start to finish, and their follow-up has been excellent.”

Janet N. — Old Saybrook, CT

★★★★★

“Just amazing customer service — they go the extra mile and answer any questions incredibly quickly. Great price and great service for small businesses.”

David C. — Weston, CT

FAQ

Run It Questions, Answered

Can’t find your answer? Talk to a real person on our local team — no call center, no ticket maze.

Fully managed or co-managed IT, IT strategy and advisory, and cloud migration and management — proactive support for your whole environment.

Plans start at >49 per user, per month — one flat rate with unlimited support and no surprise invoices.

Yes. Co-managed IT extends your internal team with our monitoring, helpdesk and expertise.

Managed clients get under-1-hour response for critical issues, backed by 24/7 monitoring.

Contact Us

Whatever You’re Building, Securing, or Running — Let’s Talk.

Tell us about your project, your space or your day-to-day IT. We’ll review where you stand and give you a clear plan — no obligation, no sales pressure.

  • Managed IT and physical security
  • Flat-rate pricing — no surprise invoices
  • HIPAA & compliance-ready
  • Infrastructure and cabling experts
  • Under 1-hour response time
  • Local team. Real accountability.

What happens next?

1

We book a 20-minute call

At a time that works for you.

2

We assess your setup

And pinpoint the gaps that matter.

3

You get a clear plan

Written, priced and no strings attached.

Schedule a Free Consultation

★★★★★  Rated 5.0 on Google · Under 1-hour response · Local NYC team

or pick a time now